Barrington Motor Werks Service Dept.

EvanstonEddieM3 · Wed, Apr-18-2007, 03:45:48 PM

I was wondering if anyone has had their car serviced at Barrington Motor Werks? How was their customer service, etc? I'm finding that they charge a lot more than other BMW dealerships (i.e. their hourly rate is $115 versus Knauz's hourly rate of $65 - 75). Anyone experience the same?

THEHOUNDER · Wed, Apr-18-2007, 08:38:24 PM

Quote:

Originally Posted by EvanstonEddieM3

I was wondering if anyone has had their car serviced at Barrington Motor Werks? How was their customer service, etc? I'm finding that they charge a lot more than other BMW dealerships (i.e. their hourly rate is $115 versus Knauz's hourly rate of $65 - 75). Anyone experience the same?

My mom has her mercedes serviced there are in my opinion they are very expensive.
If you are willing to go to Barrington, then I would drive to Patrick in Schaumburg. Great service, consistantly.

///JayDee · Wed, Apr-18-2007, 08:45:59 PM

I bought my M3 from Motor Werks, and have had them do service work but it was all under warranty although they did repair other stuff that wasn't covered for free. Bob Poduch (SA) has taken care good care of me on several occasions and has always returned my calls the same day if I had any questions. As far as being more expensive, I'm not sure.

Patrick is actually closer to me but still continue to use Motor Werks because of the relationship I established over there.

97estorialM3 · Thu, Apr-19-2007, 03:24:49 AM

Quote:

Originally Posted by EvanstonEddieM3

I was wondering if anyone has had their car serviced at Barrington Motor Werks? How was their customer service, etc? I'm finding that they charge a lot more than other BMW dealerships (i.e. their hourly rate is $115 versus Knauz's hourly rate of $65 - 75). Anyone experience the same?

There is no way Knauz only charges $65-75 an hour for service.

I bought my car from there though, and was very happy

M3Pilot85 · Thu, Apr-19-2007, 04:03:02 AM

Props for Patrick Bmw thats were i get mine serviced and Chris Simon and Erin McCall are both great guys. Chris is an Instructor of BMWCCA autocross school he can give you driving tips or info on certain mods jus great service and customer care. Its about $65 hourly

EvanstonEddieM3 · Thu, Apr-19-2007, 06:29:07 AM

I've serviced my previous M3 at Knauz, and yes they do charge between $65 - $75; One thing is for sure, I know it's not $115! The only reason I got my LCM reflash done at Motor Werks is because I purchased my current M3 from there and they were taking care of a couple of items free of charge;I wanted to kill two birds with one stone.

97estorialM3 · Thu, Apr-19-2007, 01:18:27 PM

Hmmm Knauz's hourly rate seems kind of cheap then, because most places I have heard of charge customers more than that.

JorgE46/// · Thu, Apr-19-2007, 02:11:34 PM

I go out of my way and go to motor werks.

Bob Poduch is my SA and has been nothing but helpfull.

IceManMTrizzle · Thu, Apr-19-2007, 02:23:32 PM

bought my car from motor werks in barrington and i was very pleased with the dealership Chris Reohm is an awesome guy, Service depo is another story, it's fine and all but dont deal with Nelson he can be a prick

Moleculo · Fri, Apr-20-2007, 09:41:43 PM

Brought my Porsche there and they did a great job. Very speedy service.

Wed, Apr-18-2007, 03:45:48 PM	#1
EvanstonEddieM3 Registered User Join Date: Sep 2002 Age: 34 Posts: 33 Reputation: 0 Location: Illinois	Barrington Motor Werks Service Dept. I was wondering if anyone has had their car serviced at Barrington Motor Werks? How was their customer service, etc? I'm finding that they charge a lot more than other BMW dealerships (i.e. their hourly rate is $115 versus Knauz's hourly rate of $65 - 75). Anyone experience the same?

Thu, Apr-19-2007, 04:03:02 AM	#5
M3Pilot85 Registered User Join Date: Mar 2007 Posts: 152 Reputation: 0 Location: Chicago	Props for Patrick Bmw thats were i get mine serviced and Chris Simon and Erin McCall are both great guys. Chris is an Instructor of BMWCCA autocross school he can give you driving tips or info on certain mods jus great service and customer care. Its about $65 hourly __________________ 2002 M3 6spd Silver/black Mods: Dinan short shift kit, Gruppe M Ti exhaust, K&N 57 CAI, Euro Floating Rotors. Exterior:CSL front bumper. Carbon fiber mirror covers and CSL Diffuser coming soon.

Thu, Apr-19-2007, 01:18:27 PM	#7
97estorialM3 It's "Estoril" Join Date: Oct 2006 Age: 24 Posts: 3,009 Reputation: 0 Location: Chicago	Hmmm Knauz's hourly rate seems kind of cheap then, because most places I have heard of charge customers more than that. __________________ -Justin 2004 Pontiac GTO Black/Red 6 Spd Ms4 camshaft 239/242 .649 .609 lift/Chromoley hardened 7.4 pushrods/Comp 921 double valve springs Pacesetter coated LT headers/off road mid pipes Powerbond underdrive pulley CS Performance intake with K&N filter and relocated IAT NGK TR 55 spark plugs/taylor spark plug wires GMM Race short shift kit Nitto 275 555r's 160 degree thermostat Ls6 timing chain 6000k HID kit Tuned by Outlaw Motorsprts More coming soon 1997 Estoril/Black M3 5spd coupe Jim Conforti Shark Injector, K&N CAI, ///M stitching Shift boot Sold 1992 Honda Prelude Black/Black 5spd Full exahust (header, downpipe, cat back), intake, chip, still slow Sold

Fri, Apr-20-2007, 09:41:43 PM	#10
Moleculo The Molecular Man! Join Date: Jun 2005 Age: 34 Posts: 804 Reputation: 0 Location: Hoffman Estates	Brought my Porsche there and they did a great job. Very speedy service. __________________ Mike 2002 Steel Grey M3 Convertible - Supercharged

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Wed, Apr-18-2007, 08:45:59 PM	#3
///JayDee Go Blackhawks! Join Date: Nov 2006 Posts: 1,183 Reputation: 0 Location: Chicago, IL	I bought my M3 from Motor Werks, and have had them do service work but it was all under warranty although they did repair other stuff that wasn't covered for free. Bob Poduch (SA) has taken care good care of me on several occasions and has always returned my calls the same day if I had any questions. As far as being more expensive, I'm not sure. Patrick is actually closer to me but still continue to use Motor Werks because of the relationship I established over there.

Thu, Apr-19-2007, 06:29:07 AM	#6
EvanstonEddieM3 Registered User Join Date: Sep 2002 Age: 34 Posts: 33 Reputation: 0 Location: Illinois	I've serviced my previous M3 at Knauz, and yes they do charge between $65 - $75; One thing is for sure, I know it's not $115! The only reason I got my LCM reflash done at Motor Werks is because I purchased my current M3 from there and they were taking care of a couple of items free of charge;I wanted to kill two birds with one stone.

Thu, Apr-19-2007, 02:11:34 PM	#8
JorgE46/// Registered User Join Date: Aug 2004 Posts: 209 Reputation: 0	I go out of my way and go to motor werks. Bob Poduch is my SA and has been nothing but helpfull.

Thu, Apr-19-2007, 02:23:32 PM	#9
IceManMTrizzle IceManM3 Join Date: Nov 2006 Age: 26 Posts: 360 Reputation: 0	bought my car from motor werks in barrington and i was very pleased with the dealership Chris Reohm is an awesome guy, Service depo is another story, it's fine and all but dont deal with Nelson he can be a prick

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