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E90 M3 (Sedan) | E92 M3 (Coupe) | E93 M3 (Convert) (2008-2013) {Engine: S65 - Max Hp: 414 hp (420 hp Euro) at 8,300 rpm / 295 lb/ft at 3,900 rpm}

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Old Mon, Jun-15-2009, 04:09:04 AM   #1
cut2qr
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Default Steelers and charging for oil

I am sick of Bmw Dealers nickel and diming the customers.I would like to know the better dealers in the north east. I purchase a new BMW probably every other year and would like to optimize my experience.
I would like everyone to post if there dealer charges for oil.
I believe this is a reflection of how the dealer will treat you after the warranty period.
Horrigan BMW refuses to pay for oil. Furthermore, 6 months after my x5 4.4 went out of warranty they asked me to pay 6k for a new rack and pinion and repair the vanos system. My Nissan armada (dealer)(almost half the cost of the x5) replaced the rotors as a warranty item even though I was 14 months out of warranty. Nissan does not even have a maintaince plan. Thats service
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Old Mon, Jun-15-2009, 04:36:25 AM   #2
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Are you expecting them to pay for oil AFTER your warranty expires? (if you're still under the service contract please disregard the rest of this post and contact BMW NA that a dealer breached contract)

I hate the way the dealers treat repairs as much as the next guy but if you are out of warranty why should the dealer pay for anything? The sad fact is the warranty is x months long for a reason (and not one in our favor). Replacing the rotors is not at all comparable to a vanos and steering rack. Those rotors probably cost the dealer $120 bucks, maybe 50 times less than the bmw repair. Why should the dealer give you anything you haven't paid for? What guarantee are you signing that you will absolutely be loyal to them in the future if someone else undercuts them by x amount? If you buy a new bmw every 2 years how are you even out of the full 4 year service/warranty that comes with every new car? Do you have 5-10 bmw's in your garage? Sorry for ranting on you but everyone seems to want something for nothing. Also this seems to be an OT thread.

If anyone posts a verifiable dealer that gives away free oil changes to cars out of warranty I'll eat my words and go back where I came from.
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Old Mon, Jun-15-2009, 05:38:45 AM   #3
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Default clarify...

Let me clarify,
I have an e90 M3, I lease all my cars for 24 months as tax write off
My wife keeps her cars 4-7 years, no tax wite off
The car I am referring to is my e90 M3, they should top off oil for free, it drinks about a liter every 2k
I thinks dealers should pay for oil given the 4 year 50 k no maintainance plan..
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Old Mon, Jun-15-2009, 06:00:07 AM   #4
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Quote:
Originally Posted by cut2qr View Post
Let me clarify,
I have an e90 M3, I lease all my cars for 24 months as tax write off
My wife keeps her cars 4-7 years, no tax wite off
The car I am referring to is my e90 M3, they should top off oil for free, it drinks about a liter every 2k
I thinks dealers should pay for oil given the 4 year 50 k no maintainance plan..

I've gotten my oil topped off for free at various dealers. BMW of Las Vegas even gave me a quart to go, for free. I think the issue is your dealer, not BMW.
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Old Mon, Jun-15-2009, 11:00:45 AM   #5
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Quote:
Originally Posted by cut2qr View Post
Let me clarify,
I have an e90 M3, I lease all my cars for 24 months as tax write off
My wife keeps her cars 4-7 years, no tax wite off
The car I am referring to is my e90 M3, they should top off oil for free, it drinks about a liter every 2k
I thinks dealers should pay for oil given the 4 year 50 k no maintenance plan..
Are you serious?

You're worried about the dealer topping off your oil for free?

That's why you're so ticked off...

Umm...how about the fact that your engine is burning a quart of oil every 2,000 miles!

FYI: That's an extreme rate of oil consumption for any 4-liter gasoline engine. That is NOT even close to normal. (especially for a new car)

I would stop worrying about who is paying for the oil...and start addressing the bigger issue here...
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Old Mon, Jun-15-2009, 11:11:22 AM   #6
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Old Mon, Jun-15-2009, 03:09:58 PM   #7
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Quote:
Originally Posted by Cleveland View Post
Are you serious?

You're worried about the dealer topping off your oil for free?

That's why you're so ticked off...

Umm...how about the fact that your engine is burning a quart of oil every 2,000 miles!

FYI: That's an extreme rate of oil consumption for any 4-liter gasoline engine. That is NOT even close to normal. (especially for a new car)

I would stop worrying about who is paying for the oil...and start addressing the bigger issue here...
Have you not heard that M engines do USE oil? This is a lot but within the guidelines, i can't remember the exact figure now but i'm sure BMW customer service told me that the engine can use upto 1 litre every 1000 miles
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Old Mon, Jun-15-2009, 03:27:45 PM   #8
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I would stop worrying about who is paying for the oil...
Can't you guys read what the OP is asking? He just said dealers which pay for oil consumption DURING WARRANTY are a good sign to rate their customer service... and I agree.

And yes, a quart every 2K is on the high side, but every manufacturer considers 1-qt every 1K miles 'normal', which is BS indeed. What the OP didn't specify is how hard he drives the car. If driven hard, I wouldn't be that concerned, but if driven sedately, I'd get dealer involved to start monitoring oil consumption and get it on record. Good day.
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Last edited by elp_jc; Mon, Jun-15-2009 at 03:36:46 PM.
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Old Mon, Jun-15-2009, 04:23:45 PM   #9
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Originally Posted by m3madmaxm3 View Post
Have you not heard that M engines do USE oil? This is a lot but within the guidelines, i can't remember the exact figure now but i'm sure BMW customer service told me that the engine can use upto 1 litre every 1000 miles
I've had one or more BMW's in my garage since 1994, so I don't need to be reminded that they burn oil from time to time.

What I do know is...a brand new M3 should not be burning a liter (a little more than a quart) of motor oil under normal use after only 2,000 miles.

Don't even get me started with BMW's bogus 1 quart per 1000 mile rule as a 'perfectly normal' oil consumption rate. All automobile manufacturers have those kind of LEGAL statements in their owners manuals. (to cover their asses in case a customer complains about a excessive oil consumption)

Does anyone here think that's 'perfectly normal' for a brand new car? I suspect not.

I'm calling BS on that, since I (nor anyone else I have actually met) has complained of their new BMW burns that much oil in after only 2,000 miles of driving. We're not talking about a 1986 5-series with 102,000 miles here folks.

I'm not saying it's not possible...I'm saying it's the exception rather than the rule.

Does anyone actually believe that 50% of E9x M3's are burning a quart of oil that quickly? I mean seriously. Come on, let's be realistic here.

That is NOT 'NORMAL'.

Burning that much oil right off the bat, is not a good sign for that engines' long-term prognosis. And since it's a lease car, the OP is going to be held directly responsible for it's condition once the lease ends. He should be very concerned about that IMO. Even more than who is paying to top off the oil level. He could be accused of ABUSING the car among other things. Especially if this oil consumption problem gets worse. (which is almost impossible to avoid once it starts)

I would suggest that he contact Blackstone Labs, and get an oil analysis done asap. I would also advise him to follow that test up every six months or so. He may or may not need that later, but it would be a smart move on his part. It's better than having to explain how a 20k motor was damaged while in his possession. (with nothing to back him up)
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Old Mon, Jun-15-2009, 05:14:13 PM   #10
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I usually order the oil and keep it on hand in my garage most of the time. It's 11 bucks a liter from Bavarian Autosport. Not a big deal for needing one every 4-5 months. My CA has hinted that if I ever need a quart to just let him know. It never occurs to me though.
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Discussing Steelers and charging for oil in the E90 M3 (Sedan) | E92 M3 (Coupe) | E93 M3 (Convert) (2008-2013) Forum - {Engine: S65 - Max Hp: 414 hp (420 hp Euro) at 8,300 rpm / 295 lb/ft at 3,900 rpm} at BMW M3 Forum.com (E30 M3 | E36 M3 | E46 M3 | E92 M3 | F80/X)