For anyone who used Sybesmas to replace their leaky rear view mirror

xyd · Wed, May-19-2010, 12:40:20 AM

There was a crack internally in my mirror, as well as fogging around the outside (see attached image). I contacted Sybesmas and filled out the order form which was sent on Monday. I received the mirror on Thursday of the same week.

They sent back the exact same model of mirror (with the SOS button junk, clown nose etc). I was for some reason expecting the oval without buttons, but this was not the case. I was very happy they sent back the exact same version.

It cost $98 after shipping. They included the return shipping label with the order as well. Great service.

tjpatte · Wed, May-19-2010, 03:49:22 AM

These folks are great! Received mine about 6 days after ordering (weekend involved) and it was in perfect condition. Best deal out there and service that can't be beat!

Tom

BlackOnBlack · Wed, May-19-2010, 10:03:40 AM

mine looked brand new. +1 for Sybesmas

aznbo187 · Wed, May-19-2010, 10:17:15 AM

E-mailed Stacy, hopefully they will send me new one soon.

2 questions. Did those who had a mirror with the "7" sticker have to send their original mirror in at all, or does that eliminate that step?

Also, when they send the replacement, do they send the plastic cover that splits in two which houses the neck of the mirror?

skillz1318 · Wed, May-19-2010, 12:26:39 PM

You always have to send back the defective mirror...but you can reuse the box they ship in and they provide a return label so no charge to you for shipping back.

And they do not provide the plastic cover that splits in two...you should be able to easily open it with your nails/small screw driver in the middle and it snaps right apart like a clam.

lbrsupra · Wed, May-19-2010, 06:53:48 PM

Dang i just saw this thread. Now i got the liquid crap all over my seats and smg dome cover. Messed up everything. POS!

HerrSMiG · Wed, May-19-2010, 07:05:52 PM

Quote:

Originally Posted by lbrsupra

Dang i just saw this thread. Now i got the liquid crap all over my seats and smg dome cover. Messed up everything. POS!

Man, I'm really sorry to hear this. Mine had the bubble when I bought it, but I did some research and replaced it before it messed anything up.

If only more people would READ THE STICKIES!!!

Buying or just bought an E46/M3 - what you should know
Even if you've read them before, it never hurts to check back from time to time for updated info!

aznbo187 · Wed, May-19-2010, 07:28:07 PM

Wow, Stacey got back to me within 5 hours of me e-mailing her. I e-mailed her at 1AM and got a response by 6AM! Called her up and it's shipping out the same day. This is some incredible service and it's not even a department that's selling parts but simply doing what everyone despises doing which is warranty work. A++ so far in my book.

lbrsupra · Wed, May-19-2010, 07:31:36 PM

Quote:

Originally Posted by HerrSMiG

Man, I'm really sorry to hear this. Mine had the bubble when I bought it, but I did some research and replaced it before it messed anything up.

If only more people would READ THE STICKIES!!!

Buying or just bought an E46/M3 - what you should know
Even if you've read them before, it never hurts to check back from time to time for updated info!

I only drive my car on the weekends so it happened somewhere between tuesday and thursday without my knowledge. Probably wouldnt have been so bad if i could of cleaned it right after it happened but it sat there for 2 days. I have imola red seats so you can see some black specks and the smg dome cover is ruined. Does anyone on the forums wrap these with carbon fiber?

If BMW knows these things leak and are toxic why havnt they sent out a recall???

khanyam3 · Tue, Jun-15-2010, 01:22:57 AM

Once you email the form back, do you have to call her back or wait for the next email?

Thanks

Wed, May-19-2010, 10:03:40 AM	#33
BlackOnBlack 2005 M3 ZCP 6MT* Join Date: Mar 2007 Posts: 3,816 Reputation: 0 Location: Los Angeles	mine looked brand new. +1 for Sybesmas __________________ ------------------------------------------------------ My 2005 M3 ZCP Journal Current: 2005 ///M3 ZCP 6MT Previous: 2003 ///M3 SMG 2007 650i 2004 CBR 600RR -----------------------------------------------------

Tue, Jun-15-2010, 01:22:57 AM	#40
khanyam3 Back in the day member Join Date: Mar 2003 Posts: 1,918 Reputation: 0 Location: Orange County	Once you email the form back, do you have to call her back or wait for the next email? Thanks __________________ 2004 BMW ///M3 SMG with a couple of oem stuff

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Wed, May-19-2010, 03:49:22 AM	#32
tjpatte Registered User Join Date: Apr 2007 Posts: 505 Reputation: 0 Location: San Diego	These folks are great! Received mine about 6 days after ordering (weekend involved) and it was in perfect condition. Best deal out there and service that can't be beat! Tom

Wed, May-19-2010, 10:17:15 AM	#34
aznbo187 MCLA Join Date: Sep 2009 Posts: 1,388 In the garage: '03 BMW M3 Reputation: 0 Location: West Hills, CA	E-mailed Stacy, hopefully they will send me new one soon. 2 questions. Did those who had a mirror with the "7" sticker have to send their original mirror in at all, or does that eliminate that step? Also, when they send the replacement, do they send the plastic cover that splits in two which houses the neck of the mirror?

Wed, May-19-2010, 12:26:39 PM	#35
skillz1318 6MT User Join Date: Jan 2010 Age: 31 Posts: 2,923 Reputation: 0 Location: Fairfax	You always have to send back the defective mirror...but you can reuse the box they ship in and they provide a return label so no charge to you for shipping back. And they do not provide the plastic cover that splits in two...you should be able to easily open it with your nails/small screw driver in the middle and it snaps right apart like a clam.

Wed, May-19-2010, 06:53:48 PM	#36
lbrsupra Registered User Join Date: Jun 2007 Posts: 532 Reputation: 0 Location: Fremont,CA	Dang i just saw this thread. Now i got the liquid crap all over my seats and smg dome cover. Messed up everything. POS!

Wed, May-19-2010, 07:28:07 PM	#38
aznbo187 MCLA Join Date: Sep 2009 Posts: 1,388 In the garage: '03 BMW M3 Reputation: 0 Location: West Hills, CA	Wow, Stacey got back to me within 5 hours of me e-mailing her. I e-mailed her at 1AM and got a response by 6AM! Called her up and it's shipping out the same day. This is some incredible service and it's not even a department that's selling parts but simply doing what everyone despises doing which is warranty work. A++ so far in my book.